Outsourcing stands for getting,
gathering or reinventing new or additional sources of services and goods inside
an internal organization of a hotel, company, restaurant etc. Outsourcing
usually requests provision of services and sources from those specialists,
experts or companies with trustworthy brands, trustworthy names, trustworthy
services for the sake in facilitating survival and continuation of the
businesses. It comprises substituting or subcontracting an internal function or
service with an external service that is offered by professionals who are expert
in the delivery of related service accordingly. A business will succeed if a restaurant,
hotel, or company is able to response to changes accompanied within the central
organization.
In another word, outsourcing is a
type of decentralizing business operations and management for the sake of maximize
profit and improve minimum cost of operation but always identified the risk
involved. Getting external sources of goods and services are not the only
solution for outsourcing, it also inspire contribution of opinions and this results
in coexistence of numerous chains of businesses and this simplify extent of
risk among the chain and distribution the cost of operation among the
businesses.
A wide range of organizational types is broadly
accepting outsourcing over the years. The hotel operations’ character suggests
that hotels are predominantly fit to outsourcing activities. A wide range of
events carry out by hotel is highly connected to the high labor content.
Besides, the volatility for the demand of hotel’s services is hard for hotel to
maintain its labor force to reach equilibrium state at all time. Hence,
outsourcing has been described as “part of the fabric of hotel operations”.
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